Products

FAQ

What is your minimum order quantity (MOQ)?

We support one-piece dropshipping and small batch orders, while also meeting bulk procurement needs.

Are your heaters certified for the U.S. market?

Yes. All our space heaters are certified with ETL, CE, RoHS and FCC, fully compliant with U.S. safety standards.

How long is the delivery time?

In-stock orders: typically ship within 3–7 days.

Customized orders: delivered in 2–4 weeks, depending on volume and requirements.

Do you provide samples?

Yes. We offer samples and small trial orders to help you reduce procurement risk.

What payment methods do you accept?

We support T/T, wire transfer, PayPal, and major credit cards.

How do you handle shipping and logistics?

We provide U.S. local warehouse fulfillment and direct international shipping, with flexible options including air freight, sea freight, and express courier.

What is your warranty and after-sales policy?

All heaters come with a 12-month warranty. In case of quality issues, we provide free replacement or repair services.

Do you support private labeling or customization?

Yes. We offer logo printing, packaging customization, and small-batch OEM services, tailored for brands and distributors.

How can I get your product catalog and pricing?

Simply fill out the contact form on our website, and we’ll send you the latest catalog and wholesale price list within 1 business day.

What is your return and replacement policy?

Our B2B return rate is below 0.3%. In the rare case of batch issues, we guarantee replacement or re-shipment to protect your business.